The Epilepsy Program Coordinator supports the mission of BC Epilepsy Society (BCES) by coordinating all aspects of epilepsy client services and programs, including information and referral, one-on-one consultations, individual advocacy, support groups, newsletters, programs, Purple Day for Epilepsy, projects, and program evaluation. The Epilepsy Program Coordinator works in conjunction with the Support Services Coordinator and Executive Director on epilepsy conferences, educational materials and other educational activities.
Client Services (40%):
- Attend the various Neurology Clinics weekly: BC Children's Hospital (BCCH), Vancouver General Hospital (VGH), Surrey Memorial Hospital (SMH)
- Provide information regarding BCES services and other resources in the community.
- Follow up during office days at Society on information requests made by families at the Neurology Clinic.
- Provide information and support around all aspects of living with epilepsy, including: office visits, telephone consultations and queries by email with individuals and families advocating on behalf of clients, as appropriate, in their community setting.
- Manage resources at BC Children's Hospital Neurology Clinic, VGH Neurology Clinic and Surrey Memorial Neurology Clinic.
- Write, edit and update information sheet content as required. Ensure regular updates.
- Consult with Professional Advisory Committee requesting expertise on epilepsy related issues
- Evaluate annual scholarship applications
Program Coordination (25%):
- Organize, promote, and facilitate Partners in Teaching workshops for teachers, students, childcare providers, community support workers, employers, and other audiences.
- Develop, organize and supervise delivery of support/education programs for clients and caregivers, in response to client need assessment, agency strategic plans and resource availability.
- Maintain confidential records in database of families consulted with at Neurology Clinics, Partners in Teaching contacts and attendees, donors, funders and other records as needed.
- Develop new programming and adjust current programming based on client surveys, feedback questionnaires, and adjust programming accordingly.
- Consult with the Professional Advisory Committee as required to review epilepsy programming, epilepsy issues, and newsletter content.
- Liaise with support groups across the province and assist with establishing new support groups as facilitators are identified.
- For Epilepsy Education Day, in collaboration with Executive Director, organize, recruit presenters, take registration, conduct evaluation.
- Liaise with community groups as required.
- Prepare and circulate monthly e-newsletters using ChimpMail.
- Write, edit, update and format information sheets and other documents for print and online use.
- Write, edit, update and format website content, and manage analytics from site.
- Compile and analyze statistics on e-newsletter and website usage.
- Research, write, and coordinate content for online news bulletins, Blog, Twitter, Instagram and Pinterest.
- Make presentations and display resources at conferences and trade shows as required.
- Represent the Society on applicable committees, panels, and at events as required.
Community Relations (10%)
- Support the publicity of epilepsy & agency services.
- Develop and maintain collaborative partnerships with local agencies and organizations to promote epilepsy awareness, and collaborate in the areas of program development, advocacy, and education.
- Participate in Canadian Epilepsy Alliance, liaise with colleagues across the country for program development, communications, education and resource sharing.
- Attend epilepsy conferences and continuing education events to update knowledge, as appropriate.
- Recruit and supervise volunteers in projects that enhance client services and support staff time management.
Self-motivated and reliable team player who shows initiative
Highly self-motivated, independent, a problem solver and a strategic thinker
Ability to take direction and work independently while being part of a team effort.
Strong and critical attention to detail.
Good interpersonal, leadership, and program planning skills
Strong organizational and time management skills
Qualifications and Skills
Related post-secondary diploma/degree plus 3 to 5 years of related experience
Knowledge of community services for people with disabilities
Knowledge of Epilepsy or other seizure disorders is preferred.
Previous experience with program planning and facilitation
Excellent written and verbal communication and presentation skills in English, a second language an asset
Ability to write and edit a wide variety of audience-targeted materials.
Experience working with diverse populations
Ability to recruit and supervise volunteers
Ability to work effectively with other service providers and community partners
Proficient use of MS Office programs (Word, Excel, PowerPoint) and experience with database management (preferably Salesforce), ChimpMail, website applications
Experience and proficiency with communications planning, graphic design, desk-top publishing is an asset.
Computer skills in Microsoft Word and Excel, email, and internet
Current Criminal Record Check clearance required
Must possess a valid driver's license and vehicle
The position is full time & salaried based on experience @ $2,500 - $3,000 per month.
Please respond by email with your cover letter and resume, outlining your interest. Thank you for all those interested, but only those who are shortlisted will be contacted.
The BC Epilepsy Society is an equal opportunity employer. We place a high value on diversity and encourage qualified individuals to apply without regard to race, colour, origin, religion, age, sexual orientation, gender identity or expression.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers