Do you have what it takes to join one of Canada's Best Managed Companies?
White Rock Volkswagen is currently looking for a Full-Time Apprentice Technician to join their successful service team!
About The Role
The Apprentice Technician contributes to the operational efficiency of the shop by maintaining, repairing and diagnosing vehicles in accordance to Trotman Auto Group and manufacturer guidelines, ensuring that our customer visits meet and exceed expectations.
Primary Duties and Responsibilities:
-Comply with Trotman Auto Group and manufacturer policies, along with local, provincial and federal laws including those governing the rules of the road, and health and safety
-Diagnose, repair and perform maintenance requirements in accordance to manufacturer guidelines
-Perform duties as outlined on repair orders and discuss status with Service Advisors
-Perform road tests on all vehicles in which repairs, diagnostics and maintenance has been performed
-Recording all pertinent information clearly on completed repair order
-Ensure internal/external customer vehicles are protected by using proper covers, such as seat, floor and fender covers
-Maintain vehicle records by documenting service, repairs, vehicle status and future repair requirements into DMS system
-Keep shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies, performing preventative maintenance and notifying Service Management of equipment condition
-Remain up to date on all automotive product knowledge, manufacturer updates, bulletins and recalls, and technical knowledge
-Achieving and maintaining CSI and fixed right the first time scores above regional/target averages
-Diagnose and report existing conditions and additional repairs to the appropriate parties
-Communicate effectively with Service and Parts staff
-Road test vehicle(s) as required to identify concerns and ensure quality control
-Assist in housekeeping of the shop and service department
-Provide written, prioritized quotes for necessary recommendations to service repair
-Completion of Pre-AST Service Foundations Course an asset
-Previous Lube and Tire experience in an Automotive Dealership is an asset
-Valid Class 5 or 7 driver's license with a clean driver's abstract
-The ability to operate manual and automatic transmissions
-Ability to work efficiently and effectively under pressure with simultaneous deadlines
-Must be able to communicate (written and verbal) in English fluently
At TAG, we take a different road. We lead with our core values and we are deeply committed to delivering exceptional customer experiences. We appreciate that our customers entrust us with one of their most important purchase decisions, and we work hard to earn that loyalty. We are known to have a palpable "buzz" when you walk into one of our stores with breakaway spirit and organizational culture.
We don't just expect the change, we are part of it. This year we have been the proud recipients of the following;
Awarded Canada's Best Managed - The Best Managed Companies program celebrates the top private businesses in Canada. Canada's Best Managed Companies is one of the country's leading business awards program recognizing Canadian-owned and managed companies for innovative, world class business practices. TAG continues to demonstrate industry leadership in growth, profitability and employee retention.
Awarded the Canadian Automotive Industry Laureate Award for Business Innovation. TAG was awarded for initiatives that significantly enhance performance and broaden the scope of business across the Industry.
Careers with Trotman Auto Group provide:
-In-house training from our exclusive TAG University; including automotive sales, service, parts and more
-Among the best pay in the automotive industry
-Great benefits for full-time employees
-Advancement within the TAG
-Close-knit team and exciting environment
Are You Our Missing Piece? Apply Now!
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